IT Help Desk

The Office of Information Technology is tasked with providing reliable, efficient, and modern computing facilities, services, and technologies to the faculty, staff, and students of Louisiana College. Our goal is to deliver these information technologies and services in a prompt, courteous, and professional manner. Our goal is to ensure all faculty, staff, and students can effectively carry out all work to achieve their goals and to further the development and growth of Louisiana College.

Self Service Offerings

We provide service offerings where you can reset your network and email password or unlock your network or email user account. This service requires registration. To register, please click this link for Microsoft Password Reset or visit the following website:

How to sign up for student e-mail newsletter

IT Information

User ID information

What is my user ID?

Network Access Information

Your Louisiana College Network User ID, E-mail Address

The Office of Information Technology assigns each LC student an e-mail address following his or her initial enrollement at the college. Students previously enrolled at LC should already have an LC e-mail address.

The Office of Information Technology uses the first and last name of each student followed by “” to create the e-mail accounts. Your "initial" password can be obtained from the Office of Information Technology office. When a password is created, it must meet the following criterion:

  • at least 8 characters long,
  • at least one number (0-9),
  • at least one lowercase letter (a-z),
  • at least one uppercase letter (A-Z),
  • and at least one of these special characters (spaces are not allowed):
    !    # $ % & ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~


Name: John Mark Doe
Student ID: 1234567
Date of Birth: January 1, 1986

Network User ID:  john.doe
Password:  Generated and given to you by admissions

Email User ID:
Password:  Generated and given to you by admissions

MyLACOLLEGE Portal User ID:  1234567
Password:  Will be sent to you in an email to your LC Email Account.

For any questions about your e-mail address, contact the Office of Information Technology at (318) 487-7200.

It is recommended that you change your password upon your first log on. Be sure to remember your new password.

WiFi Registration

You are now required to register your device on our network before accessing network resources and the internet. Please follow these WiFi NAC Registration Instructions.

Connecting to the Campus Wireless Network:  LC WiFi

How do I connect?

IT Service Requests

We are pleased to present to you our internet service to submit work requests. This service helps us to promptly attend to your issues and concerns.

Please follow this link and complete the request form: IT Service Requests

Important Copyright and Online Safety Information

Louisiana College is a strong proponent of copyright law and intellectual property rights. These laws are designed to protect research activities of everyone. The Code of Academic Integrity speaks briefly to these issues and lays out the penalties for participation in these activities. This information can be found on (pages 17 - 23) of the Louisiana College Student Handbook.

The Office of Information Technology enforces these policies in the digital realm of Louisiana College. The Department of Information Technology established policies on the LC network to prevent such activities. Copyright and Intelectual property policies are mandated by the LC administration and Federal Regulatory Agencies. These policies cannot be revoked or rescinded for any reason.

Higher Education Opportunity Act (HEOA) :

The HEOA act of 2008 and regulations of 2009 have placed additional requirements on all higher education institutions to provide the following :

  • Annual disclosure to students describing copyright law and campus policies related to the violation of copyright laws.
  • Develop a plan to "effectively combat" any copyright abuse on campus networks using " a variety of technology-based deterrents".
  • Offer "alternatives to illegal downloading" to network users.


In keeping with these requirements Louisiana College provides the following information:

Copyright Usage Information: